Return Policy

A return authorization (RA) must be issued from BetterGuards Technology Inc. Any return without a return authorization number on the outside of the shipping package will be refused. A time limit of 30 days from the date of purchase for returns applies for all consumer purchases (i.e. non-retail). All returns must be in original packaging and received in new and resalable condition. Credits for returns are issued only to original purchaser. BetterGuards strongly recommends shipping your return through United Parcel Service (UPS). BetterGuards is not responsible for returned packages lost by any delivery service.

To receive a full refund, store credit, or exchange, all returned items must be clean, in their original packaging, and in like-new condition. 

• Clean and undamaged: No signs of wear, dirt, or damage.
• Sellable condition: Must be returned with all original accessories.
• No modifications: Items that have been altered, stretched, or otherwise modified are not eligible.
• Store credit: Never expires and can be used toward any future purchase.
• Damage: If The BetterGuards you received are damaged or defective, reach out, and we’ll make it right.

Returned items that are not in like-new condition may be subject to a partial refund or no refund at all.

Compensation for Diminished Value

If the goods lose value due to use that goes beyond checking the condition and function, we reserve the right to claim reasonable compensation. Please handle the items as you would in a store.

(1) Socks cannot be exchanged once the product packaging has been opened/removed

(2) Quantity Discount Conditions for Partial Returns

If a quantity discount was granted upon purchase (e.g., through tiered pricing or discount codes), this discount is only valid on the condition that the minimum quantity or minimum order value specified in the offer is met.

In the event of a (partial) return which subsequently invalidates the discount condition, we reserve the right to calculate the price for the retained items at the regular single item price and to adjust the refund amount accordingly.

This applies in particular if the return causes the quantity discount threshold (e.g., 5 pieces) to be fallen below.

Please allow 5-10 business days, excluding weekends and holidays to process your request

To begin your return click here