Betterguards intelligent ankle brace technology protects from common ankle injuries without sacrificing freedom of movement. During normal activity, The BetterGuard offers a full range of motion. In the event of sudden twisting or rolling, the mini piston activates to stabilize the ankle, allowing your body time to react before a serious injury can occur.

The adaptive Betterguards technology is the multi-patented adaptive mini piston. The technology is developed by German engineers and is designed to protect athletes from common ankle injuries, such as sudden twisting or rolling, without sacrificing freedom of motion.

The most common ankle injury is a lateral ankle sprain. The BetterGuard ankle brace reduces the risk of severe ankle sprains by reducing the amount of lateral ankle inversion and or supination movement in the event of sudden ankle rolling or turning. The brace is designed to stabilize the ankle during high-velocity inversion and or supination movements, providing stabilization and time to react before injury occurs.

The BetterGuard is ideally suited for those who want to protect their ankles from common and frequent ankle injuries. Its responsive ankle bracing technology can benefit those who are at high risk of ankle turning or rolling during sports, work, or other high-risk activities. It can also be used for recovery after an injury to prevent re-injury during the rehabilitation process. It's important to consult your doctor or healthcare provider to find out if The BetterGuard is right for you.

The BetterGuard is being worn by professionals and amateurs in almost every sport including Basketball, Football, Soccer, Volleyball, Baseball, Tennis, Running, Golf, Handball, Skateboarding, Lacrosse, and many more.

Because of the lightweight comfortable, and sleek design of The BetterGuard, it will fit in any athletic shoe or cleat. We recommend low-top shoes for best results.

To find the right size for you, please refer to our size chart. If you are between two sizes according to the size chart, you should use your ankle circumference as a guide. For instance, if you have a slim foot, ankle, and calf area, we recommend choosing a smaller size. If you're not sure, order the larger size.

Please refer to the pull on instructions to learn how to wear the brace correctly.

The product MUST NOT be used in the presence of any of the following:
› Anatomical conditions that prevent correct application
› Lymphatic drainage disorders
› Arterial circulatory disorders
› Post-thrombotic states
› Skin diseases or skin irritations
› Acute injuries or open wounds in the ankle and/or foot area
› Severe sensory disturbances in the lower extremities
› Polyneuropathy (e.g. diabetes mellitus)
› Post-traumatic or postoperative acute care (e.g. swelling, hematoma, fresh scars)

The BetterGuard is designed in Germany and manufactured within the EU. The built-in mini piston is produced at our location in Germany.

The BetterGuard is intended to fit snug for best results. Keep in mind, the ergonomic features of the product are designed to mold to your foot like a second skin. If you need assistance, try reviewing the pull on instructions here, and always feel free to contact our BetterCare team at support@betterguards.com for further assistance when needed.

A few minutes after receiving your order, we will send you a confirmation email with your order number. If you don't find the email in your inbox, please check your spam folder. If you use Gmail, please check your advertising folder. Please note that it may take some time for us to receive your order and send the confirmation email.

Order processing typically takes 5-7 business days to arrive. Delivery details will be provided in your confirmation email.

Yes, you should receive a purchase confirmation by e-mail.

If your order has been cancelled, please contact our support team.

Email: support@betterguards.com

Simply add products to your cart as usual and at checkout, select “Flex | Pay with HSA/FSA” as your payment option, enter your HSA or FSA card, and complete your checkout as usual.

If you don’t have your HSA or FSA card handy, still select “Flex | Pay with HSA/FSA” as your payment method. Enter your credit card information and you will receive an email from Flex with an itemized receipt for reimbursement.

The most common reason why a transaction has been declined is insufficient funds. Reach out to your HSA/FSA administrator to confirm your balance.

Please forward us the request from your FSA, and we will work with the Flex team to issue you a new receipt.

Please check your spam folder, as sometimes emails from notifications@withflex.com may be automatically filtered as spam by some email service providers. If you still can’t find it, please email support@withflex.com and let them know the email address associated with your order.

Unfortunately, we are not able to support split transactions across multiple HSA/FSA's at this time. However, if there are insufficient funds in a single HSA or FSA account, then you can complete your purchase with a credit card and submit for reimbursement later.

Standard shipping is free on all orders over $50 within the US. Additional shipping charges may apply for expedited shipping and orders outside the US.

Our main delivery method is USPS, but you may upgrade to expedited shipping for an additional cost.

As soon as the package has been shipped, the delivery status can be viewed via the tracking number of the shipping service provider.

Usually after the parcel has been accepted by the logistics service provider and a shipping label has been printed.

Your order may be delayed for the following reasons:
› Your order was shipped during our promotional period.
› The item(s) you ordered was out of stock at the time you placed your order.
› You have ordered more than one item. In exceptional cases, your order may arrive in different packages and at different times.
› Your order was placed on a federal or regional holiday. All products are shipped from our warehouse in the US.

If your package does not arrive within the standard delivery time, please contact our support team support@betterguards.com

There are various reasons why we cannot ship your order.

Some possible cases are:
› The item(s) you ordered are currently not in stock.
› You have entered a PO box as the delivery address. Unfortunately, it is not always possible for us to deliver to PO Boxes.
› There was a payment problem with the order.

All Betterguards products come with a 6-month warranty.

Returned items must be in the following condition:
› The item(s) must not show any signs of use that go beyond normal inspection.
› The item(s) must be returned in its original packaging (and suitable for shipping).
› We can only take back the item(s) with the original label.

After you have given the package to the parcel service for return shipment, it usually takes 2-7 working days until it arrives at our warehouse.

After arrival at our warehouse, processing usually takes place within 24 hours. During busy periods, processing can take longer than 24 hours.

We will provide your refund using the payment method you used when ordering within fourteen (14) days after receiving your return.

In the returns portal you have the option of returning your product(s) to us. To do this, you need your order number and the Zip/Postal Code that was specified when you placed the order. In the next step you can edit the corresponding product from your order.

Please select the reason you want to return the product and specify the refund method. You can use the comment field to send us further information.

Once all the necessary data has been filled out, you can download and print the return label and the return request.

Only ship the product in suitable shipping packaging. Place the return request document in the package and stick the printed return label on the outside so it is clearly visible.

Important: We can only process returns with an enclosed return request document. For a smooth return process, we recommend leaving a detailed explanation in the comments field.

If you need a different size after trying it on, you can send it back via the returns portal and place a new order through the returns/exchange portal.