Betterguards intelligent ankle brace technology protects from common ankle injuries without sacrificing freedom of movement. During normal activity, The BetterGuard offers a full range of motion. In the event of sudden twisting or rolling, the mini piston activates to stabilize the ankle, allowing your body time to react before a serious injury can occur.

The adaptive Betterguards technology is the multi-patented adaptive mini piston. The technology is developed by German engineers and is designed to protect athletes from common ankle injuries, such as sudden twisting or rolling, without sacrificing freedom of motion.

The BetterGuard ankle brace protects against common ankle injuries, including turning or rolling of the ankle. The brace is designed to stabilize the ankle during very rapid inversion and or supination movements, giving the athlete to react before injury occurs.

The BetterGuard ankle brace is ideally suited for those who want to protect their ankles from common and frequent ankle injuries. Those who are at high risk of ankle turning or rolling during sports, work, or other everyday activities can benefit from the responsive ankle bracing technology.

The BetterGuard ankle brace can also be used in the rehabilitation process after an ankle injury to prevent further injuring the ankle. It's important to consult your doctor or healthcare provider during the rehabilitation process to find out if the BetterGuard is right for you.

Traditionally, there are a few different main types of ankle braces, including soft, semi-rigid and rigid.

The BetterGuard, however; represents a new innovation in injury prevention and recovery technology. It's the first of it's kind, next-generation ankle brace built with responsive stabilization. Rather than restricting freedom of movement, The BetterGuard is designed to intelligently adapt to your body's movement and provide instant stabilization when you need it most. Where most ankle braces are designed to prevent injury by restricting a full range of motion, The BetterGuard's breakthrough technology gives athletes the protection of a rigid brace, with the freedom of movement of a soft ankle brace.

The BetterGuard is available for purchase over the counter and does not require a doctor's prescription.

Scientific publications show no negative influence on the knee joint in the sagittal plane. Further data collection, which has not yet been published, confirms this for the knee and hip joint.

The BetterGuard is made of different polyester and Thermoplastic Polyurethane (TPU) materials, and some small metal parts. The fabric of the brace and flexible compression sleeve consists of 62% polyamide and 38% elastane.

To find the right size for you, please refer to our size chart .

If you are between two sizes according to the size chart, you should use your ankle circumference as a guide. For instance, if you have a slim foot, ankle, and calf area, we recommend choosing a smaller size.

Please refer to the enclosed pull on instructions to pull on the bandage correctly.

The BetterGuard is best suited for low-cut shoes.

As with any protective device, some additional wear and tear may occur as a result of wearing an ankle brace under your shoe. In most cases, however; The BetterGuard is not expected to damage the shoes.

It's important to understand that The BetterGuard is not a replacement for socks and should always be worn with socks that are at least as high as the top of the brace.

Please always wear The BetterGuard over your socks.

While individual preferences may vary, many athletes prefer to wear two braces as a preventative measure to protect both ankles from injury.

Should you choose, The BetterGuard is available for both left and right ankles.

The bandage is intended for repeated use. If the product is used as intended, the mini piston has a minimum service life of two million cycles, which corresponds to 4 million steps. The duration of use of the bandage depends on the extent of use.

The product is not in direct contact with your skin. Therefore, allergies should not be a factor in using the bandage.

Please contact our customer support at info@betterguards.com with your concerns

The product MUST NOT be used in the presence of any of the following:
› Anatomical conditions that prevent correct application of the bandage
› Lymphatic drainage disorders
› Arterial circulatory disorders
› Post-thrombotic states
› Skin diseases or skin irritations
› Acute injuries or open wounds in the ankle and/or foot area
› Severe sensory disturbances in the lower extremities
› Polyneuropathy (e.g. diabetes mellitus)
› Post-traumatic or postoperative acute care (e.g. swelling, hematoma, fresh scars)

For use, we recommend not exceeding a maximum outside temperature of 40° C and not falling below an outside temperature of -10° C. When storing, please make sure that the bandage is dry, frost-proof and protected from direct sunlight.

The BetterGuard is designed in Germany and manufactured within the EU. The built-in mini piston is produced at our location in Germany.

You can wash The BetterGuard by hand at max. 86°F. Please close the Velcro fasteners first to protect the product.

The BetterGuard molds to your foot like a second skin. As a result, getting in can be a little tight at the beginning, but that soon clears up. If you have any questions, please contact our Customer Support.

That depends on the chosen payment method.

A few minutes after receiving your order, we will send you a confirmation email with your order number. If you don't find the email in your inbox, please check your spam folder. If you use Gmail, please check your advertising folder. Please note that it may take some time for us to receive your order and send the confirmation email.
If there is a typographical error in the e-mail address provided, we are unfortunately unable to send a confirmation e-mail. But don't worry, your order will still be processed normally.

To find out about the status of your order, please contact customer support

Tel. No.: +1 917-590-6855 ext 1000
or
Email: support@betterguards.com

The following payment options are available to you for payment:

Yes, the order and delivery address can differ.

In such a case, please contact our support team.

Tel. No.: +1 917-590-6855 ext 1000
or
Email: support@betterguards.com

Yes, will receive a purchase confirmation by e-mail.

1. Subsequent to your order via the order receipt
2. Your invoice with the order processing
3. [from the logistics provider that your package is on the way incl. tracking number]

You will receive an email from us after the order process.

Delivery inside the US takes 3-5 business days after the order is shipped.

Standard shipping is free for orders within the US. Additional shipping charges may apply for orders outside the US.

Our main delivery method is USPS, but you may upgrade for an additional cost.

As soon as the package has been shipped, the delivery status can be viewed via the tracking number of the shipping service provider.

Usually after the parcel has been accepted by the logistics service provider. During the presale, you will receive a shipping confirmation when the order is being prepared to ship.

We always try to deliver your order within 1-2 working days. However, unexpected factors can sometimes cause delays.

Your order may be delayed for the following reasons:
› Your order was shipped during our promotional period.
› You have ordered more than one item. In exceptional cases, your order may arrive in different packages and at different times.
› Your order was placed on a federal or regional holiday. All products are shipped from our warehouse in Germany.
› There were other causes beyond our control.

You are welcome to contact our support team.

There are various reasons why we cannot ship your order.

Some possible cases are:
› The item(s) you ordered are currently not in stock.
› You live in a particularly remote area that we cannot deliver to.
› You have entered a PO box as the delivery address. Unfortunately, it is not always possible for us to deliver to PO Boxes.
› There was a payment problem with the order.

You are welcome to contact our support team.

If your package does not arrive within the standard delivery time, you can contact our support team.

If a product from our online shop has a defect and you want to return it, please use the official return process. Our quality management will then take care of the problem.

If, when inspecting the product, we determine production-related damage or a deviation from the usual standard, you will receive a new item as a replacement or the purchase price will of course be refunded.

We cannot be held responsible for damage caused by reasons other than those stated, such as damage resulting from negligence, misuse or wear and tear.

Please note that the lifetime of a product depends on individual use, wearing habits and wearing conditions. Products that break down through normal wear and tear or have exceeded their usual lifespan cannot be replaced.

Returned items must be in the following condition:
› The item(s) must not show any signs of use that go beyond normal inspection.
› The item(s) must be returned in its original packaging (and suitable for shipping).
› We can only take back the item(s) with the original label.

In the returns portal you have the option of returning your product(s) to us. To do this, you need your order number and the Zip/Postal Code that was specified when you placed the order. In the next step you can edit the corresponding product from your order.

Please select the reason you want to return the product and specify the refund method. You can use the comment field to send us further information.

Once all the necessary data has been filled out, you can download and print the return label and the return request.

Only ship the product in suitable shipping packaging. Place the return request document in the package and stick the printed return label on the outside so it is clearly visible.

Important: We can only process returns with an enclosed return request document. For a smooth return process, we recommend leaving a detailed explanation in the comments field.

After you have given the package to the parcel service for return shipment, it usually takes 2-7 working days until it arrives at our warehouse.

After arrival at our warehouse, processing usually takes place within 24 hours. During busy periods, processing can take longer than 24 hours.

We will refund costs using the payment method you used when ordering within fourteen (14) days after receipt of the returned goods.

If you have received a product in the wrong size, you can send it back and place a new order in our online shop (see return conditions).

If you need a different size after trying it on, you can send it back via the returns portal and place a new order in our online shop (see return conditions).